New Poster
•
3 Messages
Intermittent internet
Hi,
Please kindly help with my xfinity internet.
I have been experiencing Internet drops about 50 times a day since Feb. This is preventing me from working, gaming, video conferencing. I have changed 3 types of modems/routers, and confirmed the issue is not with my devices. I also check with my neighbors, who are also experiencing high latency across the day. Technitians was not able to mitigate the issue and I believe the problems are from the main switchs to the poles since its a common issue for a bunch of people.
Please see the below results from my scripts trying to reach out to the internet. 😞
2020/6/3 P.M. 12:54:53 disconnected
2020/6/3 P.M. 12:55:04 disconnected
2020/6/3 P.M. 1:43:05 disconnected
2020/6/3 P.M. 1:57:24 disconnected
2020/6/3 P.M. 1:57:52 disconnected
2020/6/3 P.M. 1:58:03 disconnected
2020/6/3 P.M. 2:11:59 disconnected
2020/6/3 P.M. 2:15:13 disconnected
2020/6/3 P.M. 2:18:36 disconnected
2020/6/3 P.M. 2:18:47 disconnected
2020/6/3 P.M. 2:36:49 disconnected
2020/6/3 P.M. 2:37:00 disconnected
2020/6/3 P.M. 5:28:43 disconnected
2020/6/3 P.M. 5:28:54 disconnected
2020/6/3 P.M. 5:29:05 disconnected
2020/6/3 P.M. 6:52:18 disconnected
2020/6/3 P.M. 6:52:29 disconnected
2020/6/3 P.M. 6:55:40 disconnected
2020/6/3 P.M. 6:55:51 disconnected
2020/6/3 P.M. 6:58:57 disconnected
2020/6/3 P.M. 6:59:08 disconnected
2020/6/3 P.M. 6:59:19 disconnected
2020/6/3 P.M. 8:38:30 disconnected
2020/6/3 P.M. 8:38:41 disconnected
2020/6/3 P.M. 8:38:52 disconnected
2020/6/4 A.M. 6:59:30 disconnected
2020/6/4 A.M. 6:59:41 disconnected
2020/6/4 A.M. 6:59:52 disconnected
2020/6/4 A.M. 7:00:03 disconnected
2020/6/4 A.M. 7:00:14 disconnected
2020/6/4 A.M. 7:00:25 disconnected
2020/6/4 A.M. 7:00:36 disconnected
2020/6/4 A.M. 7:00:47 disconnected
2020/6/4 A.M. 7:00:58 disconnected
2020/6/4 A.M. 7:01:09 disconnected
2020/6/4 A.M. 7:01:20 disconnected
2020/6/4 A.M. 7:01:31 disconnected
2020/6/4 A.M. 7:01:42 disconnected
2020/6/4 A.M. 7:01:53 disconnected
2020/6/4 A.M. 7:02:04 disconnected
2020/6/4 A.M. 7:02:15 disconnected
2020/6/4 A.M. 7:05:24 disconnected
2020/6/4 A.M. 7:05:35 disconnected
2020/6/4 A.M. 7:05:46 disconnected
2020/6/4 A.M. 7:05:57 disconnected
2020/6/4 A.M. 7:06:08 disconnected
2020/6/4 A.M. 7:29:21 disconnected
2020/6/4 A.M. 7:29:32 disconnected
2020/6/4 A.M. 7:29:43 disconnected
2020/6/4 A.M. 7:29:54 disconnected
2020/6/4 A.M. 7:30:05 disconnected
2020/6/4 A.M. 7:30:16 disconnected
2020/6/4 A.M. 7:30:27 disconnected
2020/6/4 A.M. 7:30:38 disconnected
2020/6/4 A.M. 7:30:49 disconnected
2020/6/4 A.M. 7:31:00 disconnected
2020/6/4 A.M. 7:31:11 disconnected
2020/6/4 A.M. 7:31:22 disconnected
2020/6/4 A.M. 7:31:33 disconnected
2020/6/4 A.M. 7:31:44 disconnected
2020/6/4 A.M. 7:31:55 disconnected
2020/6/4 A.M. 8:44:24 disconnected
2020/6/4 A.M. 8:44:35 disconnected
2020/6/4 A.M. 8:48:41 disconnected
2020/6/4 A.M. 8:48:52 disconnected
2020/6/4 A.M. 10:58:42 disconnected
2020/6/4 A.M. 10:58:53 disconnected
2020/6/4 A.M. 11:03:26 disconnected
2020/6/4 A.M. 11:03:37 disconnected
2020/6/4 P.M. 1:36:55 disconnected
2020/6/4 P.M. 1:37:06 disconnected
2020/6/4 P.M. 1:39:23 disconnected
2020/6/4 P.M. 1:49:46 disconnected
2020/6/4 P.M. 1:50:07 disconnected
2020/6/4 P.M. 1:50:18 disconnected
2020/6/4 P.M. 1:50:29 disconnected
2020/6/4 P.M. 2:02:10 disconnected
2020/6/4 P.M. 2:02:21 disconnected
2020/6/4 P.M. 2:12:18 disconnected
2020/6/4 P.M. 2:12:29 disconnected
2020/6/4 P.M. 2:12:40 disconnected
2020/6/4 P.M. 2:43:04 disconnected
2020/6/4 P.M. 2:44:07 disconnected
2020/6/4 P.M. 2:44:18 disconnected
2020/6/4 P.M. 2:44:29 disconnected
2020/6/4 P.M. 2:44:40 disconnected
2020/6/4 P.M. 2:44:51 disconnected
2020/6/4 P.M. 2:45:20 disconnected
2020/6/4 P.M. 2:45:44 disconnected
2020/6/4 P.M. 2:46:53 disconnected
2020/6/4 P.M. 2:54:54 disconnected
2020/6/4 P.M. 2:55:22 disconnected
2020/6/4 P.M. 2:56:19 disconnected
2020/6/4 P.M. 2:56:30 disconnected
2020/6/4 P.M. 2:56:41 disconnected
2020/6/4 P.M. 2:57:28 disconnected
2020/6/4 P.M. 2:57:56 disconnected
2020/6/4 P.M. 2:58:07 disconnected
2020/6/4 P.M. 2:58:18 disconnected
2020/6/4 P.M. 2:58:29 disconnected
2020/6/4 P.M. 2:58:40 disconnected
2020/6/4 P.M. 2:58:51 disconnected
2020/6/4 P.M. 2:59:02 disconnected
2020/6/4 P.M. 3:02:09 disconnected
2020/6/4 P.M. 3:02:20 disconnected
2020/6/4 P.M. 3:02:32 disconnected
2020/6/4 P.M. 3:02:43 disconnected
2020/6/4 P.M. 3:07:34 disconnected
2020/6/4 P.M. 3:08:04 disconnected
2020/6/4 P.M. 3:08:16 disconnected
2020/6/4 P.M. 3:08:27 disconnected
2020/6/4 P.M. 3:08:40 disconnected
2020/6/4 P.M. 3:10:37 disconnected
2020/6/4 P.M. 3:12:00 disconnected
2020/6/4 P.M. 3:12:30 disconnected
2020/6/4 P.M. 3:12:41 disconnected
2020/6/4 P.M. 3:12:52 disconnected
2020/6/4 P.M. 3:13:03 disconnected
2020/6/4 P.M. 3:13:14 disconnected
2020/6/4 P.M. 3:18:21 disconnected
2020/6/4 P.M. 3:18:33 disconnected
2020/6/4 P.M. 3:18:45 disconnected
2020/6/4 P.M. 3:18:57 disconnected
2020/6/4 P.M. 3:19:09 disconnected
2020/6/4 P.M. 3:21:11 disconnected
2020/6/4 P.M. 3:21:24 disconnected
2020/6/4 P.M. 3:24:21 disconnected
2020/6/4 P.M. 3:24:33 disconnected
2020/6/4 P.M. 3:24:56 disconnected
2020/6/4 P.M. 3:25:09 disconnected
2020/6/4 P.M. 3:25:21 disconnected
2020/6/4 P.M. 3:38:21 disconnected
2020/6/4 P.M. 3:45:16 disconnected
2020/6/4 P.M. 3:45:55 disconnected
2020/6/4 P.M. 3:46:06 disconnected
2020/6/4 P.M. 3:46:17 disconnected
2020/6/4 P.M. 3:46:28 disconnected
2020/6/4 P.M. 3:46:39 disconnected
2020/6/4 P.M. 3:49:33 disconnected
2020/6/4 P.M. 4:04:19 disconnected
2020/6/4 P.M. 4:04:30 disconnected
2020/6/4 P.M. 4:11:34 disconnected
2020/6/4 P.M. 4:22:14 disconnected
2020/6/4 P.M. 4:22:25 disconnected
2020/6/4 P.M. 4:22:36 disconnected
2020/6/4 P.M. 4:22:47 disconnected
2020/6/4 P.M. 4:22:58 disconnected
2020/6/4 P.M. 4:23:09 disconnected
2020/6/4 P.M. 4:23:20 disconnected
2020/6/4 P.M. 4:23:31 disconnected
2020/6/4 P.M. 4:23:42 disconnected
2020/6/4 P.M. 4:23:53 disconnected
2020/6/4 P.M. 4:26:16 disconnected
2020/6/4 P.M. 4:26:27 disconnected
2020/6/4 P.M. 4:26:38 disconnected
2020/6/4 P.M. 4:26:49 disconnected
2020/6/4 P.M. 4:31:21 disconnected
2020/6/4 P.M. 4:36:12 disconnected
2020/6/4 P.M. 4:36:42 disconnected
2020/6/4 P.M. 4:38:00 disconnected
2020/6/4 P.M. 4:38:31 disconnected
2020/6/4 P.M. 4:41:02 disconnected
2020/6/4 P.M. 4:46:07 disconnected
2020/6/4 P.M. 4:46:18 disconnected
2020/6/4 P.M. 5:37:34 disconnected
2020/6/4 P.M. 5:37:45 disconnected
2020/6/4 P.M. 5:37:56 disconnected
2020/6/4 P.M. 6:03:38 disconnected
2020/6/4 P.M. 7:10:09 disconnected
2020/6/4 P.M. 7:10:20 disconnected
2020/6/4 P.M. 7:19:32 disconnected
2020/6/4 P.M. 7:19:50 disconnected
2020/6/4 P.M. 7:20:01 disconnected
2020/6/4 P.M. 7:20:12 disconnected
2020/6/4 P.M. 7:47:27 disconnected
2020/6/4 P.M. 7:47:38 disconnected
2020/6/4 P.M. 7:47:49 disconnected
2020/6/4 P.M. 7:48:00 disconnected
2020/6/4 P.M. 7:48:11 disconnected
2020/6/4 P.M. 7:48:22 disconnected
2020/6/4 P.M. 7:48:33 disconnected
2020/6/4 P.M. 7:48:44 disconnected
2020/6/4 P.M. 7:48:55 disconnected
2020/6/4 P.M. 7:49:21 disconnected
2020/6/4 P.M. 7:52:59 disconnected
2020/6/4 P.M. 7:53:10 disconnected
2020/6/4 P.M. 7:53:21 disconnected
2020/6/4 P.M. 7:53:32 disconnected
2020/6/4 P.M. 7:53:43 disconnected
2020/6/4 P.M. 7:53:54 disconnected
2020/6/4 P.M. 7:54:05 disconnected
2020/6/4 P.M. 7:54:16 disconnected
2020/6/4 P.M. 7:54:27 disconnected
2020/6/4 P.M. 7:54:38 disconnected
2020/6/4 P.M. 7:54:49 disconnected
2020/6/4 P.M. 7:55:00 disconnected
2020/6/4 P.M. 8:40:20 disconnected
2020/6/4 P.M. 8:40:31 disconnected
2020/6/4 P.M. 8:40:42 disconnected
2020/6/4 P.M. 8:40:53 disconnected
2020/6/4 P.M. 8:45:25 disconnected
2020/6/4 P.M. 8:45:36 disconnected
2020/6/4 P.M. 8:45:47 disconnected
2020/6/4 P.M. 8:45:58 disconnected
2020/6/4 P.M. 8:46:09 disconnected
2020/6/4 P.M. 8:46:20 disconnected
2020/6/4 P.M. 8:48:06 disconnected
2020/6/4 P.M. 8:48:17 disconnected
2020/6/4 P.M. 9:22:08 disconnected
2020/6/4 P.M. 9:22:19 disconnected
2020/6/4 P.M. 9:22:30 disconnected
2020/6/4 P.M. 9:22:41 disconnected
2020/6/4 P.M. 9:26:16 disconnected
2020/6/4 P.M. 9:27:23 disconnected
2020/6/4 P.M. 9:27:47 disconnected
2020/6/4 P.M. 9:27:58 disconnected
2020/6/4 P.M. 9:31:39 disconnected
2020/6/4 P.M. 10:33:28 disconnected
2020/6/4 P.M. 10:33:39 disconnected
2020/6/4 P.M. 10:33:50 disconnected
2020/6/4 P.M. 10:36:03 disconnected
2020/6/4 P.M. 10:36:14 disconnected
2020/6/4 P.M. 10:36:25 disconnected
2020/6/4 P.M. 10:36:36 disconnected
2020/6/5 A.M. 1:17:42 disconnected
2020/6/5 A.M. 1:17:53 disconnected
2020/6/5 A.M. 1:18:04 disconnected
2020/6/5 A.M. 1:34:31 disconnected
2020/6/5 A.M. 1:34:42 disconnected
2020/6/5 A.M. 1:34:53 disconnected
2020/6/5 A.M. 1:35:04 disconnected
2020/6/5 A.M. 2:23:18 disconnected
2020/6/5 A.M. 2:23:29 disconnected
2020/6/5 A.M. 2:45:06 disconnected
2020/6/5 A.M. 2:45:17 disconnected
2020/6/5 A.M. 2:52:30 disconnected
2020/6/5 A.M. 2:52:41 disconnected
2020/6/5 A.M. 2:52:52 disconnected
2020/6/5 A.M. 2:53:03 disconnected
2020/6/5 A.M. 2:53:14 disconnected
2020/6/5 A.M. 6:39:23 disconnected
2020/6/5 A.M. 6:39:34 disconnected
2020/6/5 A.M. 6:39:45 disconnected
2020/6/5 A.M. 7:54:49 disconnected
2020/6/5 A.M. 7:55:00 disconnected
2020/6/5 A.M. 8:33:35 disconnected
2020/6/5 A.M. 8:33:46 disconnected
2020/6/5 A.M. 8:33:57 disconnected
2020/6/5 A.M. 10:11:51 disconnected
2020/6/5 A.M. 10:12:03 disconnected
2020/6/5 A.M. 10:12:15 disconnected
2020/6/5 A.M. 10:12:27 disconnected
2020/6/5 A.M. 10:24:11 disconnected
2020/6/5 A.M. 10:43:55 disconnected
2020/6/5 A.M. 10:44:07 disconnected
2020/6/5 A.M. 10:45:25 disconnected
2020/6/5 A.M. 10:45:37 disconnected
2020/6/5 A.M. 10:48:10 disconnected
2020/6/5 A.M. 10:48:22 disconnected
2020/6/5 A.M. 10:48:34 disconnected
2020/6/5 A.M. 10:48:47 disconnected
2020/6/5 A.M. 10:48:59 disconnected
2020/6/5 A.M. 10:50:20 disconnected
2020/6/5 A.M. 10:52:10 disconnected
2020/6/5 A.M. 10:52:22 disconnected
2020/6/5 A.M. 10:58:25 disconnected
2020/6/5 A.M. 11:03:50 disconnected
2020/6/5 A.M. 11:04:02 disconnected
2020/6/5 A.M. 11:04:14 disconnected
2020/6/5 A.M. 11:04:27 disconnected
2020/6/5 A.M. 11:45:30 disconnected
2020/6/5 A.M. 11:46:30 disconnected
2020/6/5 P.M. 12:12:45 disconnected
2020/6/5 P.M. 12:12:57 disconnected
2020/6/5 P.M. 12:13:09 disconnected
2020/6/5 P.M. 12:13:21 disconnected
2020/6/5 P.M. 12:13:33 disconnected
2020/6/5 P.M. 12:13:46 disconnected
2020/6/5 P.M. 12:13:58 disconnected
2020/6/5 P.M. 12:14:11 disconnected
2020/6/5 P.M. 12:14:24 disconnected
2020/6/5 P.M. 12:14:36 disconnected
2020/6/5 P.M. 12:14:48 disconnected
2020/6/5 P.M. 12:15:00 disconnected
2020/6/5 P.M. 12:15:13 disconnected
EG
Expert
•
111.5K Messages
5 years ago
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
0
0
7qylxoV6
New Poster
•
3 Messages
5 years ago
checked. and still not able to fix my issue.
0
0
7qylxoV6
New Poster
•
3 Messages
5 years ago
any update?
0
0
EG
Expert
•
111.5K Messages
5 years ago
1800comcast.
0
0