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Intermittent drops, high corrected count

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Regular Visitor

Intermittent drops, high corrected count

Hi, I seem to be having a similar issue as https://forums.xfinity.com/t5/Your-Home-Network/Started-having-high-latency-and-drops-alot-last-coup... 

 

With a MB8600 modem

 Startup StepStatusComment
 

 



  
   Acquire Downstream Channel645000000 HzLocked
 

 


  
   Upstream ConnectionOKOperational
 

 


  
   Boot StateOKOperational
 

 



  
   Configuration FileOK 
 

 


  
   SecurityEnabledBPI+
 System Up Time2 days 00h:25m:50s
 ChannelLock StatusModulationChannel IDFreq. (MHz)Pwr (dBmV)SNR (dB)CorrectedUncorrected
   1LockedQAM25621645.0-3.938.78077
   2LockedQAM2561525.0-4.438.5258246
   3LockedQAM2562531.0-4.338.4108177
   4LockedQAM2563537.0-4.638.910467
   5LockedQAM2564543.0-5.339.123668
   6LockedQAM2565549.0-5.538.9276184
   7LockedQAM2566555.0-5.038.9323184
   8LockedQAM2567561.0-4.738.9235122
   9LockedQAM2568567.0-4.239.119757
   10LockedQAM2569573.0-4.139.2148114
   11LockedQAM25610579.0-4.538.9198140
   12LockedQAM25611585.0-4.738.718030
   13LockedQAM25612591.0-4.838.59984
   14LockedQAM25613597.0-4.638.7121106
   15LockedQAM25614603.0-4.039.2279165
   16LockedQAM25615609.0-4.238.9222178
   17LockedQAM25616615.0-5.038.8213136
   18LockedQAM25617621.0-5.038.714096
   19LockedQAM25618627.0-4.838.6134130
   20LockedQAM25619633.0-5.038.66027
   21LockedQAM25620639.0-4.538.2117111
   22LockedQAM25622651.0-4.438.712552
   23LockedQAM25623657.0-4.738.5139126
   24LockedQAM25633495.0-4.838.818949
   25LockedQAM25634507.0-5.139.019659
   26LockedQAM25635513.0-4.939.121677
   27LockedQAM25636519.0-4.539.1241253
   28LockedOFDM PLC37762.0-4.235.863629662752
   29LockedQAM25638471.0-4.939.0312171
   30LockedQAM25639477.0-4.539.1251202
   31LockedQAM25640483.0-4.339.4145149
   32LockedQAM25641489.0-4.838.916476



   Upstream Bonded Channels
 

 

 
 

 


  
   ChannelLock StatusChannel TypeChannel IDSymb. Rate (Ksym/sec)Freq. (MHz)Pwr (dBmV)
   1LockedSC-QAM1512035.645.3
   2LockedSC-QAM2512029.244.0
   3LockedSC-QAM3512022.843.3
   4LockedSC-QAM4512016.442.3
   5LockedSC-QAM5256040.444.3

 

08:28:36
Wed Jul 29 2020
 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:4e:c3:7b;CMTS-MAC=00:01:5c:73:c4:60;CM-QOS=1.1;CM-VER=3.1;
   08:30:55
Wed Jul 29 2020
 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=00:40:36:4e:c3:7b;CMTS-MAC=00:01:5c:73:c4:60;CM-QOS=1.1;CM-VER=3.1;
   08:31:28
Wed Jul 29 2020
 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:4e:c3:7b;CMTS-MAC=00:01:5c:73:c4:60;CM-QOS=1.1;CM-VER=3.1;
   09:31:23
Wed Jul 29 2020
 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=00:40:36:4e:c3:7b;CMTS-MAC=00:01:5c:73:c4:60;CM-QOS=1.1;CM-VER=3.1;
   09:31:45
Wed Jul 29 2020
 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:4e:c3:7b;CMTS-MAC=00:01:5c:73:c4:60;CM-QOS=1.1;CM-VER=3.1;
   10:15:39
Wed Jul 29 2020
 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=00:40:36:4e:c3:7b;CMTS-MAC=00:01:5c:73:c4:60;CM-QOS=1.1;CM-VER=3.1;
   10:16:11
Wed Jul 29 2020
 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:4e:c3:7b;CMTS-MAC=00:01:5c:73:c4:60;CM-QOS=1.1;CM-VER=3.1;
   10:17:43
Wed Jul 29 2020
 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=00:40:36:4e:c3:7b;CMTS-MAC=00:01:5c:73:c4:60;CM-QOS=1.1;CM-VER=3.1;
   10:18:13
Wed Jul 29 2020
 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 37; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:4e:c3:7b;CMTS-MAC=00:01:5c:73:c4:60;CM-QOS=1.1;CM-VER=3.1;

 

Thanks

Highlighted
Regular Visitor

Re: Intermittent drops, high corrected count

Had a really loose f-connector on the coax to the modem. Put on new compression fittings and uncorrected errors are zero so far. Will monitor and see if that fixes it.