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Intermittent WiFi

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Intermittent WiFi

If sooooo many people are having this problem, why isn't Xfinity giving this a priority.  I've had the problem for one month and they keep sayingthereis nothing wrong.

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Expert

Re: Intermittent WiFi

For a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?

With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.



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