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Intermittent WiFi Dropping

Bill152
New Poster

Intermittent WiFi Dropping

Has anyone else been having the WiFi getting dropped on personal computers more often then normal.
This has been happening a lot at random hours over the last 2 weeks to me and I have already tried restarting the router .
EG
Expert

Re: Intermittent WiFi Dropping

Some tips for improving WiFi performance;


http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal

 

http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/26276...


https://www.xfinity.com/support/articles/improve-your-wireless-home-network


There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters. Good luck !



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Bill152
New Poster

Re: Intermittent WiFi Dropping

None of those worked.

 

Along with the modem reset .

 

Calling Comcast is completely useless.

 

It's been doing this much more then normal so I am kind of wondering if they lost a tower again (this happened to me a couple of years ago when they dropped a tower, then tried to upsell me. 

 

I think it might be time to go back to AT&T as customer service has never been a Comcast strong point. 

EG
Expert

Re: Intermittent WiFi Dropping

For a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?

With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.



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