New Poster
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2 Messages
Intermittent WiFi Dropping
Has anyone else been having the WiFi getting dropped on personal computers more often then normal.
This has been happening a lot at random hours over the last 2 weeks to me and I have already tried restarting the router .
This has been happening a lot at random hours over the last 2 weeks to me and I have already tried restarting the router .
EG
Expert
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111.4K Messages
5 years ago
Some tips for improving WiFi performance;
http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/2627659
https://www.xfinity.com/support/articles/improve-your-wireless-home-network
There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters. Good luck !
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Bill152
New Poster
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2 Messages
5 years ago
None of those worked.
Along with the modem reset .
Calling Comcast is completely useless.
It's been doing this much more then normal so I am kind of wondering if they lost a tower again (this happened to me a couple of years ago when they dropped a tower, then tried to upsell me.
I think it might be time to go back to AT&T as customer service has never been a Comcast strong point.
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EG
Expert
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111.4K Messages
5 years ago
For a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.
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