Community Forum

Intermittent Internet Failure

Highlighted
New Poster

Intermittent Internet Failure

My internet is very sketchy and fails during MS Teams calls. Thisis very embarassing - have been redirected to restart the modem every time. Nothing changes after that!!

 

My complaint #: CR913562245 More than a month old.

 

Please help.

Highlighted
Expert

Re: Intermittent Internet Failure

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!