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Intermittent Connection
Hi all....been reading forums for a week now and I think I may have an idea of what's going on. The connection drops and the kids are on Zoom/TEAM. So here are the variables
From the street to amplifier model: PPC Entry Series Active Return 9-Port MoCA Amplifier Model: PPC-9M-U/U (connected to a power source)
then from amplifier to cable TV and Model Arris 6183
Even with amplifier, internet is intermittant
Does anyone see any issues?
Downstream log
| Channel | Lock Status | Modulation | Channel ID | Frequency | Power | SNR | Corrected | Uncorrectables |
| 1 | Locked | QAM256 | 32 | 597000000 Hz | 3.6 dBmV | 39.5 dB | 11 | 0 |
| 2 | Locked | QAM256 | 20 | 525000000 Hz | 4.3 dBmV | 39.8 dB | 1 | 0 |
| 3 | Locked | QAM256 | 21 | 531000000 Hz | 4.1 dBmV | 39.8 dB | 7 | 0 |
| 4 | Locked | QAM256 | 22 | 537000000 Hz | 4.3 dBmV | 39.8 dB | 6 | 0 |
| 5 | Locked | QAM256 | 23 | 543000000 Hz | 4.7 dBmV | 39.9 dB | 3 | 0 |
| 6 | Locked | QAM256 | 24 | 549000000 Hz | 5.2 dBmV | 40.0 dB | 5 | 0 |
| 7 | Locked | QAM256 | 25 | 555000000 Hz | 5.2 dBmV | 40.0 dB | 3 | 0 |
| 8 | Locked | QAM256 | 26 | 561000000 Hz | 5.3 dBmV | 40.0 dB | 7 | 0 |
| 9 | Locked | QAM256 | 27 | 567000000 Hz | 5.3 dBmV | 39.9 dB | 4 | 0 |
| 10 | Locked | QAM256 | 28 | 573000000 Hz | 5.2 dBmV | 39.9 dB | 8 | 0 |
| 11 | Locked | QAM256 | 29 | 579000000 Hz | 4.9 dBmV | 39.8 dB | 5 | 0 |
| 12 | Locked | QAM256 | 30 | 585000000 Hz | 4.4 dBmV | 39.8 dB | 9 | 0 |
| 13 | Locked | QAM256 | 31 | 591000000 Hz | 3.9 dBmV | 39.5 dB | 7 | 0 |
| 14 | Locked | QAM256 | 33 | 603000000 Hz | 3.2 dBmV | 39.4 dB | 10 | 0 |
| 15 | Locked | QAM256 | 34 | 609000000 Hz | 2.9 dBmV | 39.4 dB | 13 | 0 |
| 16 | Locked | QAM256 | 35 | 615000000 Hz | 2.6 dBmV | 39.2 dB | 12 | 0 |
Upstream Log
Upstream Bonded Channels
| Channel | Lock Status | US Channel Type | Channel ID | Symbol Rate | Frequency | Power |
| 1 | Locked | ATDMA | 3 | 5120 Ksym/sec | 32300000 Hz | 38.0 dBmV |
| 2 | Locked | ATDMA | 1 | 5120 Ksym/sec | 19300000 Hz | 37.5 dBmV |
| 3 | Locked | ATDMA | 2 | 5120 Ksym/sec | 25700000 Hz | 37.0 dBmV |
| 4 | Locked | ATDMA | 4 | 5120 Ksym/sec | 38700000 Hz | 39.5 dBmV |
Event Log
| Time Not Established | Critical (3) | No Ranging Response received - T3 time-out |
| Wed Aug 19 21:36:45 2020 | Critical (3) | REG RSP not received;CM-MAC=XXXXXXXXXXXXXX;CMTS-MAC=XXXXXXXX;CM-QOS=1.1;CM-VER=3.0; |
| Time Not Established | Critical (3) | No Ranging Response received - T3 time-out |
No Responses!