Community Forum

Intermittent Connection Issues

Highlighted
Regular Visitor

Intermittent Connection Issues

My home internet connection suffers from heavy connectivity issues without fail everyday in the morning (from like 8 AM - 11 AM). Restarting the modem/router does nothing when this happens, and the connection is too unstable to use until it resolves.

This also occasionally happens outside of the mornings (usually later during the evening, or at night).

 

A tech came some time last year and found that one of my neighbors had a poor setup that was causing lots of noise for everyone else in the neighborhood. Could it be the same thing happening again?

 

Modem: Netgear CM1100

 

These are the CURRENT power levels (while the connection is stable and working fine).

I don't have the power levels at 8-11AM when the network was suffering from issues this morning, but the next time it happens I will try to get a snapshot of those as well.

The logs seem to have some odd entries from 8-11AM though, when the network was suffering from issues.

 

Startup Procedure
ProcedureStatusComment
Acquire Downstream Channel501000000 HzLocked
Connectivity StateOKOperational
Boot StateOKOperational
SecurityEnableBPI+
IP Provisioning ModeHonor MDDIPv6 only

Downstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPowerSNR / MERUnerrored CodewordsCorrectable CodewordsUncorrectable Codewords
1LockedQAM25624501000000 Hz3.2 dBmV38.9 dB24202190332900129800
2LockedQAM2568405000000 Hz4.2 dBmV39.7 dB24193771657326537456
3LockedQAM2569411000000 Hz4.3 dBmV39.8 dB24193885946982735938
4LockedQAM25610417000000 Hz4.2 dBmV39.8 dB24194134926103332316
5LockedQAM25611423000000 Hz4.2 dBmV39.5 dB24194033985920431066
6LockedQAM25612429000000 Hz4.4 dBmV39.8 dB24194236364809431245
7LockedQAM25613435000000 Hz4.4 dBmV40.1 dB24194381994764030679
8LockedQAM25614441000000 Hz4.3 dBmV39.7 dB24194343244796331442
9LockedQAM25615447000000 Hz4.2 dBmV39.5 dB24195226804769330876
10LockedQAM25616453000000 Hz4.0 dBmV39.6 dB24195335174851631199
11LockedQAM25617459000000 Hz3.8 dBmV39.6 dB24195450044599630955
12LockedQAM25618465000000 Hz3.7 dBmV39.4 dB24195382074285630926
13LockedQAM25619471000000 Hz3.6 dBmV39.6 dB24195510624109831306
14LockedQAM25620477000000 Hz3.5 dBmV39.4 dB24195622663733930364
15LockedQAM25621483000000 Hz3.4 dBmV39.1 dB24195577863433329707
16LockedQAM25622489000000 Hz3.3 dBmV39.4 dB24195602153337529165
17LockedQAM25623495000000 Hz3.1 dBmV39.3 dB24196928733337430202
18LockedQAM25625507000000 Hz3.5 dBmV39.2 dB24197070022483929796
19LockedQAM25626513000000 Hz3.7 dBmV39.4 dB24197137231969229400
20LockedQAM25627519000000 Hz3.7 dBmV38.9 dB24197307441731028971
21LockedQAM25628525000000 Hz3.6 dBmV39.6 dB24197358791644927627
22LockedQAM25629531000000 Hz3.6 dBmV38.7 dB24197353411542629141
23LockedQAM25630537000000 Hz3.7 dBmV39.0 dB24197501041424728654
24LockedQAM25631543000000 Hz3.6 dBmV38.9 dB24197590741348728526
25LockedQAM25632549000000 Hz3.6 dBmV38.9 dB24197529561226927409
26LockedQAM25633555000000 Hz3.6 dBmV38.9 dB24197610131177426978
27LockedQAM25634561000000 Hz3.6 dBmV39.4 dB24197744551109027200
28LockedQAM25635567000000 Hz3.6 dBmV39.2 dB24197717991083326344
29LockedQAM25636573000000 Hz3.6 dBmV38.4 dB24197736411021026984
30LockedQAM25637579000000 Hz3.6 dBmV39.0 dB24197832161023526527
31LockedQAM25638585000000 Hz3.6 dBmV39.1 dB24197850071041325785
32Not LockedUnknown00 Hz0.0 dBmV0.0 dB000

Upstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPower
1LockedATDMA6117300000 Hz44.5 dBmV
2LockedATDMA6223700000 Hz45.3 dBmV
3LockedATDMA6330300000 Hz46.3 dBmV
4LockedATDMA6436700000 Hz46.5 dBmV
5Not LockedUnknown00 Hz0.0 dBmV
6Not LockedUnknown00 Hz0.0 dBmV
7Not LockedUnknown00 Hz0.0 dBmV
8Not LockedUnknown00 Hz0.0 dBmV

Downstream OFDM Channels
ChannelLock StatusModulation / Profile IDChannel IDFrequencyPowerSNR / MERActive Subcarrier Number RangeUnerrored CodewordsCorrectable CodewordsUncorrectable Codewords
1Locked0, 1, 2, 348685000000 Hz2.9 dBmV38.5 dB1348 ~ 274773422932204332720963857
2Not Locked000 Hz4.8 dBmV0.0 dB0 ~ 4095000

Upstream OFDMA Channels
ChannelLock StatusModulation / Profile IDChannel IDFrequencyPower
1Not LockedUnknown00 Hz0 dBmV
2Not LockedUnknown00 Hz0 dBmV

 

Logs:

TimePriorityDescription
2020-10-16, 10:49:15Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 10:48:44Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 10:45:47Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 10:45:13Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 10:43:49Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 10:43:09Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 10:36:35Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 10:35:32Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 10:07:36Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 09:57:04Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 09:56:35Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 09:33:16Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 09:33:16Warning (5)Dynamic Range Window violation
2020-10-16, 09:33:16Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 09:33:16Warning (5)Dynamic Range Window violation
2020-10-16, 09:33:16Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 09:33:16Warning (5)Dynamic Range Window violation
2020-10-16, 09:33:16Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 09:33:16Warning (5)Dynamic Range Window violation
2020-10-16, 09:33:16Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 08:24:49Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 08:21:47Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 08:21:16Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 08:21:01Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 08:21:00Warning (5)Dynamic Range Window violation
2020-10-16, 08:21:00Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 08:21:00Warning (5)Dynamic Range Window violation
2020-10-16, 08:21:00Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 08:21:00Warning (5)Dynamic Range Window violation
2020-10-16, 08:21:00Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 08:21:00Warning (5)Dynamic Range Window violation
2020-10-16, 08:21:00Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 07:58:08Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 06:21:25Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 06:20:11Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 06:20:02Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 06:18:56Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 06:18:14Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 06:17:46Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 06:17:37Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 48; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;

 

Highlighted
Regular Visitor

Re: Intermittent Connection Issues

Happened again just now

 

Power Levels & Logs

<tabindex=-1>Downstream Bonded Channels</tabindex=-1>
ChannelLock StatusModulationChannel IDFrequencyPowerSNR / MERUnerrored CodewordsCorrectable CodewordsUncorrectable Codewords
1LockedQAM25624501000000 Hz2.7 dBmV40.7 dB32625208712974531296
2LockedQAM2568405000000 Hz3.4 dBmV41.0 dB32616899507432239248
3LockedQAM2569411000000 Hz3.5 dBmV40.9 dB32617029747101437686
4LockedQAM25610417000000 Hz3.4 dBmV40.9 dB32617273726201234070
5LockedQAM25611423000000 Hz3.4 dBmV41.0 dB32617169146014932788
6LockedQAM25612429000000 Hz3.7 dBmV41.0 dB32617370154911932838
7LockedQAM25613435000000 Hz3.8 dBmV41.0 dB32617518114856932333
8LockedQAM25614441000000 Hz3.6 dBmV40.9 dB32617486294898333045
9LockedQAM25615447000000 Hz3.6 dBmV41.0 dB32618435864858732498
10LockedQAM25616453000000 Hz3.4 dBmV40.7 dB32618548414940532791
11LockedQAM25617459000000 Hz3.2 dBmV40.6 dB32618660444703732391
12LockedQAM25618465000000 Hz3.2 dBmV40.7 dB32618593364381132455
13LockedQAM25619471000000 Hz3.2 dBmV40.7 dB32618721964203632794
14LockedQAM25620477000000 Hz3.1 dBmV40.8 dB32618838393818331857
15LockedQAM25621483000000 Hz3.0 dBmV40.8 dB32618788073517031162
16LockedQAM25622489000000 Hz2.9 dBmV40.6 dB32618817603419230624
17LockedQAM25623495000000 Hz2.7 dBmV40.6 dB32620178183417831646
18LockedQAM25625507000000 Hz3.0 dBmV40.8 dB32620315782561131246
19LockedQAM25626513000000 Hz3.2 dBmV41.0 dB32620386272049030777
20LockedQAM25627519000000 Hz3.2 dBmV40.9 dB32620561061803630343
21LockedQAM25628525000000 Hz3.1 dBmV40.8 dB32620605861712828888
22LockedQAM25629531000000 Hz3.1 dBmV40.8 dB32620600341617230484
23LockedQAM25630537000000 Hz3.1 dBmV40.8 dB32620753021488829989
24LockedQAM25631543000000 Hz3.1 dBmV40.9 dB32620846811419029875
25LockedQAM25632549000000 Hz3.2 dBmV40.8 dB32620786261282228733
26LockedQAM25633555000000 Hz3.2 dBmV40.8 dB32620877821245928186
27LockedQAM25634561000000 Hz3.3 dBmV40.8 dB32621030311172628394
28LockedQAM25635567000000 Hz3.3 dBmV40.9 dB32621003421137027531
29LockedQAM25636573000000 Hz3.4 dBmV40.9 dB32621014721082228200
30LockedQAM25637579000000 Hz3.4 dBmV40.9 dB32621126211078027652
31LockedQAM25638585000000 Hz3.4 dBmV40.9 dB32621131351096426914
32Not LockedUnknown00 Hz0.0 dBmV0.0 dB000

<tabindex=-1>Upstream Bonded Channels</tabindex=-1>
ChannelLock StatusModulationChannel IDFrequencyPower
1LockedATDMA6117300000 Hz46.3 dBmV
2LockedATDMA6223700000 Hz47.0 dBmV
3LockedATDMA6330300000 Hz48.0 dBmV
4LockedATDMA6436700000 Hz48.0 dBmV
5Not LockedUnknown00 Hz0.0 dBmV
6Not LockedUnknown00 Hz0.0 dBmV
7Not LockedUnknown00 Hz0.0 dBmV
8Not LockedUnknown00 Hz0.0 dBmV

<tabindex=-1>Downstream OFDM Channels</tabindex=-1>
ChannelLock StatusModulation / Profile IDChannel IDFrequencyPowerSNR / MERActive Subcarrier Number RangeUnerrored CodewordsCorrectable CodewordsUncorrectable Codewords
1Locked0, 1, 2, 348685000000 Hz3.0 dBmV39.3 dB1348 ~ 274776020206554483111836865
2Not Locked000 Hz3.4 dBmV0.0 dB0 ~ 4095000

<tabindex=-1>Upstream OFDMA Channels</tabindex=-1>
ChannelLock StatusModulation / Profile IDChannel IDFrequencyPower
1Not LockedUnknown00 Hz0 dBmV
2Not LockedUnknown00 Hz0 dBmV

 

TimePriorityDescription
2020-10-16, 19:35:54Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 17:45:41Warning (5)Dynamic Range Window violation
2020-10-16, 17:45:41Warning (5)RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 17:45:40Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 17:45:40Warning (5)Dynamic Range Window violation
2020-10-16, 17:45:40Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 16:14:40Warning (5)Dynamic Range Window violation
2020-10-16, 16:14:40Warning (5)RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 16:14:40Warning (5)Dynamic Range Window violation
2020-10-16, 16:14:40Warning (5)RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 16:14:40Warning (5)Dynamic Range Window violation
2020-10-16, 16:14:40Warning (5)RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
2020-10-16, 16:10:48Warning (5)Dynamic Range Window violation
2020-10-16, 16:10:48Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:cf:bc:d8;CMTS-MAC=00:01:5c:63:e2:79;CM-QOS=1.1;CM-VER=3.1;
Highlighted
Regular Visitor

Re: Intermittent Connection Issues

Just happened again.

 

Power Levels:

<tabindex=-1>Startup Procedure</tabindex=-1>
ProcedureStatusComment
Acquire Downstream Channel501000000 HzLocked
Connectivity StateOKOperational
Boot StateOKOperational
SecurityEnableBPI+
IP Provisioning ModeHonor MDDIPv6 only

<tabindex=-1>Downstream Bonded Channels</tabindex=-1>
ChannelLock StatusModulationChannel IDFrequencyPowerSNR / MERUnerrored CodewordsCorrectable CodewordsUncorrectable Codewords
1LockedQAM25624501000000 Hz2.7 dBmV39.2 dB17731270454110849156
2LockedQAM2568405000000 Hz3.6 dBmV39.3 dB17723336298844759355
3LockedQAM2569411000000 Hz3.6 dBmV39.4 dB17723473578503757864
4LockedQAM25610417000000 Hz3.5 dBmV39.3 dB17723749667561153442
5LockedQAM25611423000000 Hz3.5 dBmV39.6 dB17723622817341451405
6LockedQAM25612429000000 Hz3.8 dBmV39.6 dB17723828426232251602
7LockedQAM25613435000000 Hz3.8 dBmV40.1 dB17723989166176751186
8LockedQAM25614441000000 Hz3.6 dBmV39.8 dB17723946636211851802
9LockedQAM25615447000000 Hz3.6 dBmV39.9 dB17725121956128951084
10LockedQAM25616453000000 Hz3.4 dBmV39.1 dB17725270276203651463
11LockedQAM25617459000000 Hz3.1 dBmV38.7 dB17725367525928251020
12LockedQAM25618465000000 Hz3.0 dBmV39.2 dB17725271875636850918
13LockedQAM25619471000000 Hz3.0 dBmV39.0 dB17725418155441451768
14LockedQAM25620477000000 Hz3.0 dBmV39.4 dB17725553895028050088
15LockedQAM25621483000000 Hz2.9 dBmV39.2 dB17725478724712548864
16LockedQAM25622489000000 Hz2.8 dBmV38.9 dB17725521964604648151
17LockedQAM25623495000000 Hz2.6 dBmV38.7 dB17727194824581249649
18LockedQAM25625507000000 Hz3.0 dBmV39.2 dB17727316573704348737
19LockedQAM25626513000000 Hz3.1 dBmV39.0 dB17727351263206747958
20LockedQAM25627519000000 Hz3.2 dBmV39.2 dB17727594472941046838
21LockedQAM25628525000000 Hz3.0 dBmV38.9 dB17727603982803245252
22LockedQAM25629531000000 Hz3.1 dBmV38.5 dB17727574102739446754
23LockedQAM25630537000000 Hz3.1 dBmV38.9 dB17727786582577246477
24LockedQAM25631543000000 Hz3.1 dBmV38.9 dB17727881882483146140
25LockedQAM25632549000000 Hz3.1 dBmV39.3 dB17727819572341044352
26LockedQAM25633555000000 Hz3.1 dBmV39.3 dB17727927792306643480
27LockedQAM25634561000000 Hz3.1 dBmV38.9 dB17728125792168843841
28LockedQAM25635567000000 Hz3.1 dBmV39.3 dB17728079102109042154
29LockedQAM25636573000000 Hz3.1 dBmV38.8 dB17728090932042542911
30LockedQAM25637579000000 Hz3.1 dBmV39.0 dB17728240382017642597
31LockedQAM25638585000000 Hz3.1 dBmV38.8 dB17728231862016141625
32Not LockedUnknown00 Hz0.0 dBmV0.0 dB000

<tabindex=-1>Upstream Bonded Channels</tabindex=-1>
ChannelLock StatusModulationChannel IDFrequencyPower
1LockedATDMA6117300000 Hz45.5 dBmV
2LockedATDMA6223700000 Hz46.3 dBmV
3LockedATDMA6330300000 Hz47.3 dBmV
4LockedATDMA6436700000 Hz47.3 dBmV
5Not LockedUnknown00 Hz0.0 dBmV
6Not LockedUnknown00 Hz0.0 dBmV
7Not LockedUnknown00 Hz0.0 dBmV
8Not LockedUnknown00 Hz0.0 dBmV

<tabindex=-1>Downstream OFDM Channels</tabindex=-1>
ChannelLock StatusModulation / Profile IDChannel IDFrequencyPowerSNR / MERActive Subcarrier Number RangeUnerrored CodewordsCorrectable CodewordsUncorrectable Codewords
1Locked0, 1, 2, 348685000000 Hz2.7 dBmV38.5 dB1348 ~ 274793741189985511016852996
2Not Locked000 Hz3.8 dBmV0.0 dB0 ~ 4095000

<tabindex=-1>Upstream OFDMA Channels</tabindex=-1>
ChannelLock StatusModulation / Profile IDChannel IDFrequencyPower
1Not LockedUnknown00 Hz0 dBmV
2Not LockedUnknown00 Hz

0 dBmV

 

 

Highlighted
Regular Visitor

Re: Intermittent Connection Issues

Can anybody help please?

We are working from home and this is significantly impacting our ability to do so.

Highlighted
Contributor

Re: Intermittent Connection Issues

having multiple disconnects a day for about 1 week now.... lots of 'uncorrectables' also....  so frustrating!  I have to take a photo of line today - tree fell a few months ago - took out maybe 3" of the black coating...wonder if that's causing my issues...

The statuses listed show the connection state of the cable modem. They are used by your service provider to evaluate the operation of the cable modem.

 
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel Locked
Connectivity StateOKOperational
Boot StateOKOperational
Configuration FileOK 
SecurityEnabledBPI+
DOCSIS Network Access EnabledAllowed 

 
Downstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectedUncorrectables
1LockedQAM25626567000000 Hz0.3 dBmV41.3 dB6141359
2LockedQAM25613477000000 Hz3.0 dBmV42.6 dB6311541
3LockedQAM25614483000000 Hz2.6 dBmV42.4 dB5821844
4LockedQAM25615489000000 Hz3.1 dBmV42.6 dB5371682
5LockedQAM25616495000000 Hz3.4 dBmV42.8 dB6721805
6LockedQAM25617519000000 Hz2.2 dBmV42.0 dB4471483
7LockedQAM25618525000000 Hz2.3 dBmV41.8 dB6311849
8LockedQAM25619531000000 Hz2.3 dBmV41.9 dB5801405
9LockedQAM25620537000000 Hz2.1 dBmV34.2 dB5541580
10LockedQAM25621543000000 Hz0.5 dBmV37.8 dB5721457
11LockedQAM25622549000000 Hz1.0 dBmV39.8 dB5681574
12LockedQAM25623555000000 Hz1.1 dBmV40.6 dB5201425
13LockedQAM25624561000000 Hz0.4 dBmV41.5 dB5891260
14LockedQAM25627573000000 Hz-0.5 dBmV40.8 dB5371317
15LockedQAM25628579000000 Hz-0.3 dBmV40.8 dB5001479
16LockedQAM25629585000000 Hz-0.4 dBmV40.7 dB5031272

 
Upstream Bonded Channels
ChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower
1LockedATDMA25120 Ksym/sec23700000 Hz40.5 dBmV
2LockedATDMA15120 Ksym/sec17300000 Hz39.2 dBmV
3LockedATDMA35120 Ksym/sec30100000 Hz41.5 dBmV
4LockedATDMA45120 Ksym/sec36500000 Hz41.0 dBmV


 

Current System Time: Tue Oct 20 13:56:10 2020

Time Priority Description
Sat Oct 03 13:24:59 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 03 13:24:59 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 04 08:57:36 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 04 08:57:36 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 04 08:57:36 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 04 17:42:51 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 04 23:30:49 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 05 09:08:40 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 05 16:28:10 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 05 17:23:12 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 06 09:12:54 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 06 09:12:54 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 06 09:12:54 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 06 13:13:57 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 06 13:13:57 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 06 13:13:57 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 06 13:21:10 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 06 17:12:59 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Wed Oct 07 21:12:53 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Wed Oct 07 21:12:53 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Wed Oct 07 21:12:53 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Wed Oct 07 23:48:23 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Thu Oct 08 18:37:29 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Thu Oct 08 18:41:49 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Thu Oct 15 13:12:47 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Thu Oct 15 13:12:47 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Thu Oct 15 13:12:47 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Thu Oct 15 13:12:58 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Thu Oct 15 13:17:18 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Thu Oct 15 13:21:02 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Thu Oct 15 13:25:22 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Thu Oct 15 15:05:14 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 02:06:30 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 02:06:30 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 02:06:30 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 02:10:50 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 05:01:23 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 08:58:26 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 08:58:26 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 08:58:26 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 09:37:21 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 16:56:57 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 17:01:17 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out
Sat Oct 17 17:07:37 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 17:07:37 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 17:07:37 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 17:23:56 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 17:23:56 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 17:23:56 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 17:31:15 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 17:35:32 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 20:42:28 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 20:42:28 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 20:42:28 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 20:42:38 2020Critical (3)No Ranging Response received - T3 time-out
Sat Oct 17 20:42:39 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.0;CM-VER=3.0;
Sat Oct 17 20:42:54 2020Critical (3)TLV-11 - Illegal Set operation failed;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 20:46:35 2020Critical (3)TFTP failed - Request sent - No Response;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sat Oct 17 20:46:36 2020Critical (3)TFTP Request Retries exceeded, CM unable to register
Sat Oct 17 20:46:44 2020Critical (3)No Ranging Response received - T3 time-out
Sat Oct 17 20:47:02 2020Critical (3)TLV-11 - Illegal Set operation failed;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 04:34:55 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 04:59:57 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 05:10:06 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 05:14:08 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Time Not EstablishedNotice (6)Honoring MDD; IP provisioning mode = IPv6
Sun Oct 18 08:43:43 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 08:43:43 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 08:43:43 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 09:53:57 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 13:30:41 2020Warning (5)Dynamic Range Window violation
Sun Oct 18 17:20:40 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 17:20:40 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 17:20:40 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 19:09:09 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 19:09:09 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 18 19:09:09 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 19 00:55:34 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 19 00:55:34 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 19 00:55:34 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 19 01:22:58 2020Warning (5)Dynamic Range Window violation
Mon Oct 19 13:44:31 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 00:37:03 2020Warning (5)Dynamic Range Window violation
Tue Oct 20 00:41:59 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 00:41:59 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 00:41:59 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 02:38:43 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 02:39:35 2020Warning (5)Dynamic Range Window violation
Tue Oct 20 09:35:42 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 09:35:42 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 09:35:42 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 12:52:50 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 12:52:50 2020Critical (3)Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 12:52:50 2020Critical (3)16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 13:09:20 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 20 13:51:02 2020Warning (5)MDD message timeout;CM-MAC=d4:04:cd:98:07:62;CMTS-MAC=00:01:5c:83:60:66;CM-QOS=1.1;CM-VER=3.0;