seloc's profile

New Poster

 • 

4 Messages

Thursday, April 30th, 2020 11:00 AM

Closed

Increase in latency over the last few weeks and dropped packets

I understand the increase in Internet usage but why all the packet drops??

 

Reply from 8.8.8.8: bytes=32 time=239ms TTL=53
Reply from 8.8.8.8: bytes=32 time=367ms TTL=53
Reply from 8.8.8.8: bytes=32 time=68ms TTL=53
Reply from 8.8.8.8: bytes=32 time=106ms TTL=53
Reply from 8.8.8.8: bytes=32 time=236ms TTL=53
Reply from 8.8.8.8: bytes=32 time=253ms TTL=53
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=159ms TTL=53
Request timed out.
Reply from 8.8.8.8: bytes=32 time=40ms TTL=53
Reply from 8.8.8.8: bytes=32 time=85ms TTL=53
Reply from 8.8.8.8: bytes=32 time=299ms TTL=53
Reply from 8.8.8.8: bytes=32 time=320ms TTL=53
Reply from 8.8.8.8: bytes=32 time=46ms TTL=53
Reply from 8.8.8.8: bytes=32 time=33ms TTL=53
Reply from 8.8.8.8: bytes=32 time=225ms TTL=53
Reply from 8.8.8.8: bytes=32 time=226ms TTL=53
Request timed out.

 

It is killing my work connection.  I have power cycled my router multiple times which has not helped.  How is the network health overall?  

This conversation is no longer open for comments or replies and is no longer visible to community members.

New Poster

 • 

4 Messages

5 years ago

getting Xfinity to take a look at their network has not yielded a response.  

New Poster

 • 

4 Messages

5 years ago

Thu Apr 30 00:48:07 2020    Critical (3)   No Ranging Response received - T3 time-out;CM-MAC=00:40:36:5f:70:e8;CMTS-MAC=80:e0:1d:03:25:5d;CM-QOS=1.0;CM-VER=3.0; 

New Poster

 • 

4 Messages

5 years ago

This is a Motorola Cable Modem running 7540-5.7.1.32

Expert

 • 

111.5K Messages

5 years ago

What do the modem's signal stats look like ? 

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.


forum icon

New to the Community?

Start Here