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Incorrect Password ?

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New Poster

Incorrect Password ?

My system for 2.4 Ghz Network shows a  message saying 'Incorrect Password', when I know it's the correct one. What to do?

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Expert

Re: Incorrect Password ?

If it's a Comcast supplied device, see what it says the password is here;

 

https://www.xfinity.com/support/articles/view-change-wifi-password



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Regular Contributor

Re: Incorrect Password ?

I just started having similar problem. I have different SSID for each channel, 2.4 and 5.0. Both have same password.
When I switch to 2.4 I get the incorrect password and enter the password and it works. When I switch to 5.0 it does so no problem. I’ve tried several recommendations, including reboot modem , reset network on phone, forget network and reenact. Restarted phones as well. Nothing helps. I have IPhone X and Xfinity Xfi modem. This just started. Oh, happened on wife’s phone only once.