New Poster
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1 Message
IPV4/IPV6 problems certain websites not loading
Just got a new modem, and since then only some websited have been loading. After doing some looking around this forum it seems I need to PM @ComcastJohnN my MAC address. And I can only PM if I have done one post, so here it is.
Thanks,
CCChe
Official Employee
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6.9K Messages
5 years ago
Hey @comptonjohn!
I had a chance to reply to your private message regarding troubleshooting your IPV4/IPV6 issues. I'd be happy to help if @ComcastJohnN hasn't done so already. Chat with you soon!
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user_47138b
Visitor
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2 Messages
4 years ago
this worked:
I used the xfinity app:
1. open xfinity app on phone (can be on general network)
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