tameser's profile

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Monday, July 20th, 2020 8:00 AM

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IP directs to incorrect physical location

The problem still exists even after geolocation updated by DB-IP. I have Comcast internet service. The First 3 months of service no problem at all, connected with the correct physical location. Then something changed, IP directed my location to Chicago, Ill. I contacted IP servicer DB-IP they updated incorrect location but the issue still exists. Local news on a streamer comes out of Chicago instead of Detroit. When logging into an account that uses location it shows Chicago. 

 

Comcast is ZERO help, any ideas???

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Expert

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111.5K Messages

5 years ago

Try contacting these other services. Good luck !

 

https://support.maxmind.com/geoip-data-correction-request/

http://www.ipligence.com/contact/

https://www.ip2location.com/contact/

https://www.home.neustar/contact-us

Wait for the geolocation provider to approve your request. If your request is approved, the amount of time it takes to see the correction varies by provider. The average is a month or more.

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