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Try re-renaming it? In case you have something wrong
I am a Retired Official Comcast Employee
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@Fiona4 wrote:
Last night I renamed my home internet now I can't log onto my wifi but I can use an ethernet cord to get internet service. I am not sure if me renaming the system has anything to do with it or if xfinity is having an issue right now. The wait time for customer service is over an hour.
When you rename it you need to also rename it with every single device that needs to access it.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
