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I have no idea what's going on

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I have no idea what's going on

Everyday my cable and internet goes out.  I try and call this company and can't find any humans there.  The prompts just loop around.  I want money off my bill.

They ask you to refer a friend.  If I do that with this service they won't be a friend for long.

They offer security.  How does that work without the internet or wifi?



Re: I have no idea what's going on

Start here;

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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