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I bought my own router because I need to save money

Coloradogirl67
New Poster

I bought my own router because I need to save money

I now have my own router and I can't use my over the air tivo because xfinity has blocked ports.  I can't talk to xfinity and can't get support because I no longer have their modem.  Does anyone know how to unblock my ports, TIVO said I have to talk to Comcasst and aparently that's not a possibility

 

CCAndrew
Diamond Problem Solver

Re: I bought my own router because I need to save money

Talk to support of the manufacturer of your equipment. Your post wasn’t clear if you’re referring to modem or router as you mentioned both

I am a Retired Official Comcast Employee
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BruceW
Gold Problem Solver

Re: I bought my own router because I need to save money


@Coloradogirl67 wrote: ... can't use my over the air tivo because xfinity has blocked ports. ...

What ports are blocked? What modem and router (or modem/router gateway) device(s) do you have?