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Huge ping spikes with games

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Huge ping spikes with games

Hello, I have been having ping issues in games for about a month now, and I have tried every troubleshooting thing I can think of, including: Resetting modem, factory resetting it, changing ethernet cables. I have talked with a teach support in one of the games and they said that I have huge latency in between comcast and my router, over 200ms. They said I need to talk to a level 3 technician on comcasts end. When I talked to customer service on the phone they said everything was green, but clearly there is something wrong here?

 

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.0.0.1 - 0 | 1242 | 1242 | 0 | 0 | 22 | 1 |
| 96.120.70.229 - 0 | 1242 | 1242 | 8 | 15 | 227 | 11 |
| 68.87.154.133 - 0 | 1242 | 1242 | 8 | 15 | 227 | 16 |
| 96.108.45.85 - 0 | 1242 | 1242 | 8 | 15 | 228 | 11 |
|be-319-ar01.needham.ma.boston.comcast.net - 0 | 1242 | 1242 | 10 | 18 | 231 | 14 |
|be-32011-cs01.newyork.ny.ibone.comcast.net - 0 | 1242 | 1242 | 16 | 23 | 251 | 20 |
|be-1102-cr02.newyork.ny.ibone.comcast.net - 0 | 1242 | 1242 | 17 | 25 | 269 | 21 |
|be-10396-pe01.60hudson.ny.ibone.comcast.net - 0 | 1242 | 1242 | 16 | 23 | 265 | 20 |
| 50.208.232.150 - 0 | 1242 | 1242 | 16 | 27 | 260 | 22 |
| ae1-br01-eqny8.as57976.net - 0 | 1242 | 1242 | 38 | 49 | 270 | 43 |
| et-0-0-2-br02-eqch2.as57976.net - 0 | 1242 | 1242 | 39 | 50 | 272 | 43 |
| et-0-0-1-pe02-eqch2.as57976.net - 0 | 1242 | 1242 | 38 | 47 | 274 | 43 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 248 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
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