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Hue Bridge and Xfinity Gateway not working together

RP009
New Poster

Hue Bridge and Xfinity Gateway not working together

I have the XFI Gateway and a Hue Bridge 2.  Trying to get them to work together.  I plugged my Hue Bridge 2 into the back of the gateway and it is not working.  I need to get the Hue Bridge connected to the gateway in order to run the Hue Lights in the house through the app.  I use the Gateway to run the internet and for the wireless TV boxes, so putting the gateway into bridge mode is not a good option for me.  Is anyone aware of a solution for this problem?  Both Xfinity and Philips have had good suggestions but no solutions.

RP009
New Poster

Re: Hue Bridge and Xfinity Gateway not working together

Can you use a switch out of the back of the gateway and then plug in the Hue Bridge to the switch?

jlavaseur
Valued Contributor

Re: Hue Bridge and Xfinity Gateway not working together

What gateway do you have? If it's a Xb6 only one of the Ethernet ports is active, try the other one

EG
Expert

Re: Hue Bridge and Xfinity Gateway not working together


@jlavaseur wrote:

What gateway do you have? If it's a Xb6 only one of the Ethernet ports is active, try the other one


That's only if it is in bridge mode. It's not a straight cable modem. It's a combo modem / router gateway device.



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jlavaseur
Valued Contributor

Re: Hue Bridge and Xfinity Gateway not working together

I stand corrected, I had a Xb6  and for some reason I thought I read that somewhere 

Gambit66
Problem Solver

Re: Hue Bridge and Xfinity Gateway not working together

@RP009 Your comcast modem/router should work like anyother router. To connect the HUE bridge, is just like connecting any other device to a router. Connect it to a free port, and the other end to the HUE bridge. If you are using the comcast modem/router as a bridge to your personal router, then it has to hook up to your personal router.

HOW TO Set Up the Philips HUE Bridge and Configure the Philips HUE App ? - Bing video