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How to disable 5GHz channel while trying to connect a 2.4?

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Regular Visitor

How to disable 5GHz channel while trying to connect a 2.4?

Trying to connect a smart plug to Alexa and I think the 5GHz channel is getting in the way.
Any help would be appreciated
Thanks
Brent
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Expert

Re: How to disable 5GHz channel while trying to connect a 2.4?

See if anything here applies;

 

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi



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