I need to connect my phone to the 2.4 GHz band of my gateway in order to install a robot vacuum app that will only function on 2.4 GHz. Since I have xfinity pods installed, I do not have the option of temporarily disabling the 5 MHz band, and my phone always connects to the 5 MHz band. Is there a way that I can connect to the 2.4 ghz with my set up?
I don't know what modem you have but you mightt be able to split the bands if you don't have the xFi Pods:
My Orbi manages my wifi and it does "steering" I believe so I don't have your issue.
FWIW they have a combo *gateway* device, not a "modem".....