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How to connect to the 2.4 GHz band of the gateway with pods installed

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waynewilliams_1
New Poster
‎12-07-2019 03:00 PM

How to connect to the 2.4 GHz band of the gateway with pods installed

I need to connect my phone to the 2.4 GHz band of my gateway in order to install a robot vacuum app that will only function on 2.4 GHz. Since I have xfinity pods installed, I do not have the option of temporarily disabling the 5 MHz band, and my phone always connects to the 5 MHz band. Is there a way that I can connect to the 2.4 ghz with my set up?
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RobertWy
Silver Problem Solver
‎12-08-2019 09:10 AM

Re: How to connect to the 2.4 GHz band of the gateway with pods installed

@waynewilliams_1 wrote:
I need to connect my phone to the 2.4 GHz band of my gateway in order to install a robot vacuum app that will only function on 2.4 GHz. Since I have xfinity pods installed, I do not have the option of temporarily disabling the 5 MHz band, and my phone always connects to the 5 MHz band. Is there a way that I can connect to the 2.4 ghz with my set up?

I don't know what modem you have but you mightt be able to split the bands if you don't have the xFi Pods:

https://www.xfinity.com/support/articles/view-change-wifi-password

My Orbi manages my wifi and it does "steering" I believe so I don't have your issue.


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EG
Expert
‎12-08-2019 10:04 AM

Re: How to connect to the 2.4 GHz band of the gateway with pods installed

FWIW they have a combo *gateway* device, not a "modem".....



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