How do I turn on the data ports on the xfinity modem?

Modem seems to be working fine for WiFi but I would like to connect my computer using Ethernet cable to the
Modem data ports. But I seem to be getting no signal out of data ports.

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Responses

DaveJennyN

New Poster

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2 Messages

5 years ago

Sorry for long delay.

Voice and Data Modem
ARRIS GROUP, INC. TG3482G

I am trying to split the ethernet connection out of the gateway. I have had a wall jack installed and then it runs to a splitter and goes to 3 other rooms. I can't get a signal to the bedrooms. The modem ethernet port works fine.

Thanks,

Dave

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CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

If you know it’s good out of the modem(have you tested it?), keep testing it backwards, and hope whoever installed the jack did it right.

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Your Home Network

DaveJennyN

How do I turn on the data ports on the xfinity modem?

DaveJennyN

CCAndrew

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