Frequent Visitor
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8 Messages
How do I "unpause" a device without xFi?
I own my own modem. Because of this I can NOT use xFi. Somehow my daughter's phone became "paused" on my wifi. When I try to open a webpage on her phone I get a message saying that "this device is paused."
I have no idea how this happened as her phone worked fine just a day or two ago. The solution that Xfinity's bots keep suggesting is of course to go into xFi and unpause it... which I can't do.
Anyone have any suggestions?
strega7
Contributor
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414 Messages
5 years ago
I would suggest web searching for something like:
pause wi-fi [company and model of your router]
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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