I own my own modem. Because of this I can NOT use xFi. Somehow my daughter's phone became "paused" on my wifi. When I try to open a webpage on her phone I get a message saying that "this device is paused."
I have no idea how this happened as her phone worked fine just a day or two ago. The solution that Xfinity's bots keep suggesting is of course to go into xFi and unpause it... which I can't do.
Anyone have any suggestions?