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How do I activate my new modem?

Regular Visitor

How do I activate my new modem?



I have been on hold for a customer service rep for over 2 hours to activate my new modem because the self activation page did not work for my account. Who do I contact to get my new modem provisioned? It doesn't seem like the main technical support phone line is working...

Official Employee

Re: How do I activate my new modem?

Hi @pfarrell001

Thanks for posting to the Xfinity Forums. I can help with your new modem. Since I have another post you created just a few moments ago, I am going to close this one and work the other one sent I also have your private message. Chat with you soon!  

I am an Official Comcast Employee.
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