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Hotspot - No internet when connected

SilviaG1
New Poster

Hotspot - No internet when connected

I've been using this hotspot at work for over a year with no issues but lately the hotspot is showing there's a signal and when I connect to it it says no internet. I've tried opening a chat with customer service but no one has helped me, they just end the chat.
EG
Expert

Re: Hotspot - No internet when connected

Try contacting the Xfinity Wifi Access team at 866 489-0919.

 

Or here;

 

Advanced Wireless Team at 1-800-934-6489



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