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Horrible internet speeds

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New Poster

Horrible internet speeds

I have the new white modem along with the 1000mb plan and when I first got it my speed was lovely however the past week I’ve noticed that there are now other devices shared on my network through MoCa . They are not random devices they are my families devices , however i strictly bought this WiFi for gaming and I’m the only one with the password . I have no clue how my MoCA has been activated however now my internet speed is terrible and for whatever reason on the 10.0.0.1 website I can’t disable it . I have no idea how to fix this please help me .
Highlighted
New Poster

Same MoCA problems !!

have the new white modem along with the 1000mb plan and when I first got it my speed was lovely however the past week I’ve noticed that there are now other devices shared on my network through MoCa . They are not random devices they are my families devices because I live with 5 others however I’m the only one with the password . I have no clue how my MoCA has been activated however now my internet speed is terrible and for whatever reason on the 10.0.0.1 website I can’t disable it . I have no idea how to fix this please help me . I’ve tried hard resets I’ve tried to exchange my box however they are still connected to my WiFi via MoCA