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Horrible Packet Loss

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Horrible Packet Loss

so everyone i talk to said i should contact my ISP to fix the issue, can somone tell me who i need to talk to about packet loss to a server? way to many hops and packet loss in between, i pay for the server and its unplayable i have a trace route to show where the issues are can somone from comcast please help, i messaged on facebook messanger and they have no idea what to do. i have underlinded and made bold the packet loss percentage andf the last IP in the hop list is the  server ip i need a better connection too

 

Microsoft Windows [Version 10.0.18363.900]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Users\Rob>pathping 74.91.125.103

Tracing route to c-74-91-125-103.managed-ded.premium-chicago.nfoservers.com [74.91.125.103]
over a maximum of 30 hops:
0 DESKTOP-V1C1R7J.hsd1.fl.comcast.net [10.0.0.144]
1 96.120.36.121
2 96.120.36.121
3 24.153.65.185
4 96.108.23.205
5 ae-15-ar02.stuart.fl.pompano.comcast.net [68.85.127.81]
6 be-40-ar01.northdade.fl.pompano.comcast.net [68.86.165.161]
7 be-20214-cr02.miami.fl.ibone.comcast.net [68.86.90.205]
8 be-12274-pe01.nota.fl.ibone.comcast.net [68.86.82.154]
9 50.248.117.198
10 * atl-b24-link.telia.net [62.115.113.48]
11 chi-b21-link.telia.net [62.115.113.19]
12 telia-2.e10.router2.chicago.nfoservers.com [64.74.97.253]
13 c-74-91-125-103.managed-ded.premium-chicago.nfoservers.com [74.91.125.103]

Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-V1C1R7J.hsd1.fl.comcast.net [10.0.0.144]
0/ 100 = 0% |
1 7ms 2/ 100 = 2% 2/ 100 = 2% 96.120.36.121
0/ 100 = 0% |
2 7ms 2/ 100 = 2% 2/ 100 = 2% 96.120.36.121
0/ 100 = 0% |
3 8ms 2/ 100 = 2% 2/ 100 = 2% 24.153.65.185
0/ 100 = 0% |
4 7ms 1/ 100 = 1% 1/ 100 = 1% 96.108.23.205
0/ 100 = 0% |
5 10ms 2/ 100 = 2% 2/ 100 = 2% ae-15-ar02.stuart.fl.pompano.comcast.net [68.85.127.81]
0/ 100 = 0% |
6 14ms 3/ 100 = 3% 3/ 100 = 3% be-40-ar01.northdade.fl.pompano.comcast.net [68.86.165.161]
0/ 100 = 0% |
7 14ms 2/ 100 = 2% 2/ 100 = 2% be-20214-cr02.miami.fl.ibone.comcast.net [68.86.90.205]
0/ 100 = 0% |
8 13ms 2/ 100 = 2% 2/ 100 = 2% be-12274-pe01.nota.fl.ibone.comcast.net [68.86.82.154]
0/ 100 = 0% |
9 16ms 2/ 100 = 2% 2/ 100 = 2% 50.248.117.198
0/ 100 = 0% |
10 35ms 2/ 100 = 2% 2/ 100 = 2% atl-b24-link.telia.net [62.115.113.48]
0/ 100 = 0% |
11 49ms 0/ 100 = 0% 0/ 100 = 0% chi-b21-link.telia.net [62.115.113.19]
1/ 100 = 1% |
12 49ms 1/ 100 = 1% 0/ 100 = 0% telia-2.e10.router2.chicago.nfoservers.com [64.74.97.253]
0/ 100 = 0% |
13 50ms 1/ 100 = 1% 0/ 100 = 0% c-74-91-125-103.managed-ded.premium-chicago.nfoservers.com [74.91.125.103]

Trace complete.