Re: Home connection failed to obtain IP Address - Xfinity Help and Support Forums

Levcherub · ‎11-08-2019

My smart tv and mobile aren't connecting to my wifi. The modem/Gateway restart stay everything is fine. Anyone able to help

EG · ‎11-08-2019

Are you associating them with your home network's current WiFi broadcast name (SSID) and your WiFi network's current password / network security key ?

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RobertWy · ‎11-09-2019

@Levcherub wrote:
My smart tv and mobile aren't connecting to my wifi. The modem/Gateway restart stay everything is fine. Anyone able to help

Is this the SSID and password they are using to connect?

https://www.xfinity.com/support/articles/view-change-wifi-password

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