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Home PC Hacked

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Home PC Hacked

I was surfing the web and some spyware evidently got in and they demanded bitcoin ransom. A security specialist told me to get a new router. Is that the answer?

 

I'm an absolute luddite. thanks.

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Diamond Problem Solver

Re: Home PC Hacked

Was the ransom in an email?
https://forums.xfinity.com/t5/Anti-Virus-Software-Internet-Security/Blackmail/m-p/3330650#M110869

I am a Retired Official Comcast Employee
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