Help With Signal Levels High Latency

Hi All,

 

I want to make sure my signal levels are in check because i been having some latency issues lately and had a tech guy come out and change some things but still has not fixed the problem.

I have been in a battle with comcast back and forth already had 2 no shows for techs to come here.  The tech that came out said there is a problem with something where the lines are in the complex building and he needed "his maintance guy".

 

Currently using the XB7 modem and have gig service

Downstream	Channel Bonding Value
Index	25	9	10	11	12	13	14	15	16	17	18	19	20	21	22	23	24	26	27	28	29	30	31	32	33	34	35	36	37	38	39	40	159
Lock Status	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked
Frequency	603 MHz	507 MHz	513 MHz	519 MHz	525 MHz	531 MHz	537 MHz	543 MHz	549 MHz	555 MHz	561 MHz	567 MHz	573 MHz	579 MHz	585 MHz	591 MHz	597 MHz	609 MHz	615 MHz	621 MHz	627 MHz	633 MHz	639 MHz	645 MHz	651 MHz	657 MHz	663 MHz	669 MHz	675 MHz	681 MHz	687 MHz	693 MHz	702 MHz	641600000
SNR	41.3 dB	41.5 dB	41.4 dB	41.4 dB	41.3 dB	41.4 dB	41.3 dB	41.2 dB	41.3 dB	41.4 dB	41.5 dB	41.2 dB	41.2 dB	41.2 dB	41.4 dB	41.1 dB	41.0 dB	41.1 dB	41.1 dB	41.0 dB	41.1 dB	40.8 dB	40.8 dB	40.9 dB	40.7 dB	40.7 dB	40.6 dB	40.6 dB	40.2 dB	40.5 dB	40.5 dB	40.5 dB	40.9 dB	NA
Power Level	7.4 dBmV	6.2 dBmV	6.3 dBmV	6.3 dBmV	6.4 dBmV	6.7 dBmV	6.6 dBmV	6.6 dBmV	6.7 dBmV	7.1 dBmV	7.1 dBmV	7.0 dBmV	6.8 dBmV	7.1 dBmV	7.3 dBmV	7.3 dBmV	7.2 dBmV	7.3 dBmV	7.3 dBmV	7.3 dBmV	7.3 dBmV	7.0 dBmV	7.1 dBmV	7.1 dBmV	7.2 dBmV	6.9 dBmV	6.9 dBmV	7.0 dBmV	7.2 dBmV	7.2 dBmV	7.2 dBmV	7.0 dBmV	8.4 dBmV	NA
Modulation	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	OFDM	OFDM

 

Upstream	Channel Bonding Value
Index	1	2	3	4
Lock Status	Locked	Locked	Locked	Locked
Frequency	36 MHz	30 MHz	23 MHz	17 MHz
Symbol Rate	5120	5120	5120	5120
Power Level	44.3 dBmV	44.5 dBmV	43.8 dBmV	43.3 dBmV
Modulation	QAM	QAM	QAM	QAM
Channel Type	ATDMA	ATDMA	ATDMA	ATDMA

 

Please help thanks