Community Forum

Help With Signal Levels High Latency

PDHaVoK
New Poster

Help With Signal Levels High Latency

Hi All,

 

I want to make sure my signal levels are in check because i been having some latency issues lately and had a tech guy come out and change some things but still has not fixed the problem.

I have been in a battle with comcast back and forth already had 2 no shows for techs to come here.  The tech that came out said there is a problem with something where the lines are in the complex building and he needed "his maintance guy".

 

Currently using the XB7 modem and have gig service

Downstream
Channel Bonding Value
Index
25
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
159
 
Lock Status
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Frequency
603 MHz
507 MHz
513 MHz
519 MHz
525 MHz
531 MHz
537 MHz
543 MHz
549 MHz
555 MHz
561 MHz
567 MHz
573 MHz
579 MHz
585 MHz
591 MHz
597 MHz
609 MHz
615 MHz
621 MHz
627 MHz
633 MHz
639 MHz
645 MHz
651 MHz
657 MHz
663 MHz
669 MHz
675 MHz
681 MHz
687 MHz
693 MHz
702 MHz
641600000
SNR
41.3 dB
41.5 dB
41.4 dB
41.4 dB
41.3 dB
41.4 dB
41.3 dB
41.2 dB
41.3 dB
41.4 dB
41.5 dB
41.2 dB
41.2 dB
41.2 dB
41.4 dB
41.1 dB
41.0 dB
41.1 dB
41.1 dB
41.0 dB
41.1 dB
40.8 dB
40.8 dB
40.9 dB
40.7 dB
40.7 dB
40.6 dB
40.6 dB
40.2 dB
40.5 dB
40.5 dB
40.5 dB
40.9 dB
NA
Power Level
7.4 dBmV
6.2 dBmV
6.3 dBmV
6.3 dBmV
6.4 dBmV
6.7 dBmV
6.6 dBmV
6.6 dBmV
6.7 dBmV
7.1 dBmV
7.1 dBmV
7.0 dBmV
6.8 dBmV
7.1 dBmV
7.3 dBmV
7.3 dBmV
7.2 dBmV
7.3 dBmV
7.3 dBmV
7.3 dBmV
7.3 dBmV
7.0 dBmV
7.1 dBmV
7.1 dBmV
7.2 dBmV
6.9 dBmV
6.9 dBmV
7.0 dBmV
7.2 dBmV
7.2 dBmV
7.2 dBmV
7.0 dBmV
8.4 dBmV
NA
Modulation
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
OFDM
OFDM

 

Upstream
Channel Bonding Value
Index
1
2
3
4
Lock Status
Locked
Locked
Locked
Locked
Frequency
36 MHz
30 MHz
23 MHz
17 MHz
Symbol Rate
5120
5120
5120
5120
Power Level
44.3 dBmV
44.5 dBmV
43.8 dBmV
43.3 dBmV
Modulation
QAM
QAM
QAM
QAM
Channel Type
ATDMA
ATDMA
ATDMA
ATDMA

 

Please help thanks