Community Forum

Help With Internet Lag

Highlighted
New Poster

Help With Internet Lag

So after having comcast for a few months now the speeds have been great and have had no issues with internet connectivity. a few days ago my internet was shut off due to non-payment. the same day i paid the needed amount to restore the service and ever since i have been seeing horrible lag, i have checked my speeds to my box and its coming upwards of 235mbps. but i am only now recieving around 20mbps if im lucky to my computer.  ive tried trouble shootting everything and im still with serious lag, any thoughts?

Highlighted
Expert

Re: Help With Internet Lag

Call 1800comcast and inquire there.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!