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Help! Upload Speed

GilResidence
New Poster

Help! Upload Speed

Hi everyone, has anyone elses upload speed been aweful? I have decent download but my upload tanked just a few days ago and hasnt gone back up since! I have tried a number of trouble shooting options and am convinced this is out of my hands and perhaps not an isolated incident.

 

DOWNLOAD: 200MBS 

UPLOAD: 0.24  - THAT IS AWEFUL! 

 

Just wanted to see if anyone else was experienceing this issue and if you guys had any additional tips for me before calling somebody out here. I currently live in Hollywood, Florida. Thanks for any help!

EG
Expert

Re: Help! Upload Speed

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this with a WiFi connection ?



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