Have to reboot modem, at least daily to get my 300mbps tier. (Goes to less than 20mpbs download)

[robby69]

I have 300mbps Xfinity internet, and the last week I notice my desktop lagging and I run a speedtest and I am getting less than 20mbps download speed (Upload is always 24mpbs steady)

I reboot the modem and my 300mpbs speed is back, and I generally don't notice it until the next day, and its rinse and repeat.  Until recently, I never had to reboot my modem.

I did read in the forums with someone that had similar issue and tech came out and checked everything, and said it was because of increased usage in the neighborhood that causes Xfinity to reduce speeds to keep everyone online??  Seems odd, and seems like speed would come back on its own then??

This was after I just rebooted and 300mbps speeds came back:

Status

The statuses listed show the connection state of the cable modem. They are used by your service provider to evaluate the operation of the cable modem.

Startup Procedure

Procedure	Status	Comment
Acquire Downstream Channel		Locked
Connectivity State	OK	Operational
Boot State	OK	Operational
Configuration File	OK
Security	Enabled	BPI+
DOCSIS Network Access Enabled	Allowed

Downstream Bonded Channels

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Corrected	Uncorrectables
1	Locked	QAM256	25	621000000 Hz	-0.2 dBmV	40.8 dB	0	0
2	Locked	QAM256	26	627000000 Hz	-0.3 dBmV	40.8 dB	0	0
3	Locked	QAM256	27	633000000 Hz	-0.4 dBmV	40.6 dB	0	0
4	Locked	QAM256	28	639000000 Hz	-0.5 dBmV	40.6 dB	0	0
5	Locked	QAM256	29	645000000 Hz	-0.5 dBmV	40.7 dB	0	0
6	Locked	QAM256	30	651000000 Hz	-0.3 dBmV	40.5 dB	0	0
7	Locked	QAM256	31	657000000 Hz	-0.3 dBmV	40.6 dB	0	0
8	Locked	QAM256	32	663000000 Hz	-0.3 dBmV	40.5 dB	0	0
9	Locked	QAM256	33	669000000 Hz	-0.5 dBmV	40.4 dB	0	0
10	Locked	QAM256	34	675000000 Hz	-0.7 dBmV	40.0 dB	0	0
11	Locked	QAM256	35	681000000 Hz	-1.1 dBmV	40.2 dB	0	0
12	Locked	QAM256	36	687000000 Hz	-1.5 dBmV	40.2 dB	0	0
13	Locked	QAM256	37	693000000 Hz	-1.5 dBmV	40.2 dB	0	0
14	Locked	QAM256	38	699000000 Hz	-1.7 dBmV	40.1 dB	0	0
15	Locked	QAM256	39	705000000 Hz	-1.3 dBmV	40.2 dB	0	0
16	Locked	QAM256	40	711000000 Hz	-0.8 dBmV	40.2 dB	0	0

Upstream Bonded Channels

Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	4	5120 Ksym/sec	16400000 Hz	39.0 dBmV
2	Locked	ATDMA	1	5120 Ksym/sec	35600000 Hz	40.5 dBmV
3	Locked	ATDMA	2	5120 Ksym/sec	29200000 Hz	40.3 dBmV
4	Locked	ATDMA	3	5120 Ksym/sec	22800000 Hz	39.3 dBmV

Current System Time: Fri Oct 09 07:23:37 2020

[robby69]

To be fair, I my service was out for an hour or so, twice this week, and app said technicians working on internet in my area and service would be restored ASAP.  Possibly they don't have the issue fixed that other folks on my node have already complained?  Regular tech support just says everything looks good on their end.

[EG]

The signal stats are o/k. Repost them again in 24 hours. Don't re-boot the modem.