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Hard reboot on modem sent me to default WiFi?

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New Poster

Hard reboot on modem sent me to default WiFi?

I did a hard reset on our modem, and after that our WiFi name/ password was gone from network options! How do I get back to our original network when we set up our account ?
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Expert

Re: Hard reboot on modem sent me to default WiFi?

If you are using a Comcast supplied gateway device, they are on a  label on the bottom or back. They are called the "Network Name (SSID) and the "Network Key" or the "Password" on that label.



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