New Poster
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4 Messages
Great speed...for a day
I get great speeds on my internet but every day or two the speeds drop really bad and I have to do a reset of my modem. This has been going on for over 6 months, maybe a year. All Comcast ever does is "send a signal" but never a permanent solution. Any idea what's going on and how I could fix it?
cjbsnow
New Poster
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4 Messages
6 years ago
I contacted Comcast chat. They did "modem provisioning" and now apparently it's going to work...we'll see. Any idea why this would be happening?
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EG
Expert
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111.8K Messages
6 years ago
What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
What is the exact make and model number of the modem ?
Is this a WiFi connection ?
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EG
Expert
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111.8K Messages
6 years ago
The requested info ??
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