cjbsnow's profile

New Poster

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4 Messages

Thursday, September 26th, 2019 10:00 AM

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Great speed...for a day

I get great speeds on my internet but every day or two the speeds drop really bad and I have to do a reset of my modem.  This has been going on for over 6 months, maybe a year.  All Comcast ever does is "send a signal" but never a permanent solution.  Any idea what's going on and how I could fix it?

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New Poster

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4 Messages

6 years ago

I contacted Comcast chat.  They did "modem provisioning" and now apparently it's going to work...we'll see.  Any idea why this would be happening?

Expert

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111.5K Messages

6 years ago

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this a WiFi connection ?

Expert

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111.5K Messages

6 years ago

The requested info ??

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