Contributor
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112 Messages
Gigbit speed? actual speed?
I renewed my contract late last year and got the Gigabit speed service (triple play). I have the newer modem (see below) and supposedly 1,000 download. However, even after restarts of the modem, the most I ever see (test on a new Dell Windows 10 laptop) is about 600meg.
I know the service sys "up to.." so just curious if this sounds right. ALso the PS4 that connects direct to the model only gets to maybe ~330 (maybe that is a limit with Playstation?).
I do run a few gigabit switches and Cat5e/6 cables to bedroom to the Dell however I have also tested (when the installer was here) directly from the modem and speeds was about the same. When I had the lessor (speed) service I used to get that number (or sometimes more)...I think it was the 200/250 meg service..
Is this normal?
Voice and Data Modem
Technicolor CGM4140COM
desmo907
Contributor
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112 Messages
5 years ago
Thanks... Actually got rid of that long ago as I recall it interferred with my Nord VPN.
I am NOT runing my VPN however when I run the prior tests.
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Jlavaseur
Problem Solver
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948 Messages
5 years ago
On a Dell computer, see if you have a program called, SmartByte, I have seen in a few posts where that regulates speeds down when they uninstalled that program speeds were normal
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EG
Expert
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111.4K Messages
5 years ago
What do the modem's signal stats look like ? Try getting them here; http://10.0.0.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
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desmo907
Contributor
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112 Messages
5 years ago
Where do I find those features..?
I have looked around that site...
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EG
Expert
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111.4K Messages
5 years ago
Connection >>>>> Status
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desmo907
Contributor
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112 Messages
5 years ago
I only see reference to
Local IP Network and others... nothing you noted above.
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EG
Expert
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111.4K Messages
5 years ago
O/k you can call 1800comcast and ask them for your modem's signal status / node health. Good luck !
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