New Poster
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2 Messages
Gigabit service but less than 500mb download
Using the gateway from Xfinity I'm only getting half the speed I'm paying for. Is it a problem with the service? Should I downgrade to the appropriate tier to what I'm getting for speed? Only had it for a week but have checked speed test right next to gateway and at best have got around 480mb/s for gigabit price.
ajb999
New Poster
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2 Messages
5 years ago
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EG
Expert
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111.7K Messages
5 years ago
Start with this;
https://forums.xfinity.com/t5/Your-Home-Network/Gigabit-speed-troubleshooting-video/m-p/3310454#M316654
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