Hi community forum, I recently upgraded to a 1000 mbps plan and installed the Xfi modem last night. Everything was working fine and within expectation, but when I woke up, I found that everything felt quite slow, so I decided to run some speed tests and I am barely getting 100-200 mbps and it is really troubling, especially considering how much more was spent to get on this plan. Any ideas?
Go online with Xfinity's help chat and they can walk you through testing and offer advice. You may need a visit from a tech. I did.