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Gateway

Gnoworries
New Poster

Gateway

How to reset gateway password

EG
Expert

Re: Gateway

https://www.xfinity.com/support/articles/view-change-wifi-password



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Gnoworries
New Poster

Re: Gateway

Thanks but I'm not trying to change the wifi password. I'm looking to reset the gateway, 10.0.0.1, password. The password I have saved is not working. The method online to reset the gateway to reset the password is not working either. Any  thoughts?

EG
Expert

Re: Gateway

Oh o/k. Your post wasn't abundantly clear to me. Are you holding in the recessed reset button for at least 30 seconds ? That's the way to do a full hard reset to factory defaults. The access password will now be the default value of password.

 

Admin is the username



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Gnoworries
New Poster

Re: Gateway

Hi - it took me a bit to get there but eventually had success! thanks so much for help and expertise! God bless you!

EG
Expert

Re: Gateway

My pleasure ! Glad you got it sorted out !



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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