Gateway Equipment Update

[nmostoufi]

I've had the same gateway for about four years now and have recently noticed a slowing of my upload speeds.  I would like to upgrade the equipment to make sure I'm able to reach the speeds I'm paying for.

How do I swap my old gateway for a newer model?

Thanks,

Nilou

[RobertWy]

I know how to install Comcast gateways from their documentation, so I just took mine to the nearest Xfinity Store and swapped it out for the XB7.  I have also had luck with the chat and they have sent ne hardware for my other Comcast equipmen

https://www.xfinity.com/xfinityassistant/