Community Forum

GATEWAY > LOGIN ISSUE

Ragamuffin1
New Poster

GATEWAY > LOGIN ISSUE

I need to access my company's webpage through VPN but for some reason when I click on the link in the email I receive from my company or I go to the saved company website and click on the link I keep received GATEWAY>LOGIN screen!  I can get any where else but not this company page, seems Xfinity is blocking my access!  I've even reached out to my company's corporate IT department and they inform me that it's an Xfinity issue!

 

PLEASE I NEED TO ACCESS THIS PAGE as I have to respond to tasks that I have been assigned to!!

 

EG
Expert

Re: GATEWAY > LOGIN ISSUE

Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;


https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!