Frustrating problem with XFINITY wifi - Someone PLEASE help
Hello - I am very frustrated with this problem. I can connect to my home network and xfinitywifi (unsecured) on my iPhone - but when I try to connect to XFINITY - I get a message that says "incorrect password". This takes me to a screen that has my correct username and I type in my password -but it still says incorrect password. There is NO OPTION to "Forget the network". I have tried many solutions. I downloaded the Xfi app and installed the Xfinity profile on my phone. That did not help. I deleted the profile. I downloaded the Xfinity hotspot app and reinstalled the Xfinity profile. I was then able to connect to XFINITY network so I thought the problem was solved. However, two days later - when trying to connect to XFINITY I got the same incorrect password message. In the profile settings XFINITY is showing. I tried deleting and reinstalling the profile and hotspots app but that did not help. I have no idea why this is happening because my username and password WERE recognized - and then the password was not. Any help would be greatly appreciated. Thank you.