@bbhocking3 wrote:
Have had multiple service calls the past two days. Did a modem swap and had someone check the line outside the house. Have done multiple re-sets, but nothing has fixed the issue. Was at 900 mbps a couple fo weeks ago. Frustrated beyond belief. Also am having issues with X1 video / audio sync issues (multiple box / system re-sets and nothing has fixed). Help!
It could be an increased load on your area's infrastructure.
https://forums.xfinity.com/t5/Your-Home-Network/Gigabit-speed-troubleshooting-video/m-p/3310454#M316...
I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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