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Fraudulent access to my internet connection

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Fraudulent access to my internet connection

Hello, I recently discovered that a neighbor has been showing others in the neighborhood how to illegally access my service. I witnessed this in April. They were able to briefly access Hulu and get into my internet account. How do I go about finding a resolution to this problem?
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Re: Fraudulent access to my internet connection


@Sj826 wrote:
Hello, I recently discovered that a neighbor has been showing others in the neighborhood how to illegally access my service. I witnessed this in April. They were able to briefly access Hulu and get into my internet account. How do I go about finding a resolution to this problem?

Is your gateway/WiFi router providing an unsecured (no password) WiFi signal to your network?  

Joe V
(not a Comcast employee, just another paying customer)