Only Comcast can push out firmware upgrades to gateway devices from the manufacturers once they have been tested and approved.
Thanks for the reply. If it comcast can push it out then why is the tech support telling me they cant? She stated over and over again that it is an issue with the manufacturer and that comcast had nothing to do with firmware updates. It seems a bit dishonest.
I don't know why. I'm not a CC employee. I just know that is incorrect.