Kanbeki's profile

New Poster

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8 Messages

Wednesday, October 2nd, 2019 2:00 PM

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Extremely High Ping in game

Hello All,

 

I am experincing extremely high ping at my new apartment in all online games that I play.  This makes games that require precise skill shots nearly impossible to play. Online gaming is a big part of what I like to do online and I cannot understand why I am having these issues.

 

I have attached photos of both my upstream and downstream from modem.

 

Any insight would be appreciated.modem 1.PNGModem 2.PNG

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New Poster

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8 Messages

6 years ago

New Poster

 • 

8 Messages

6 years ago

RF/LOG 

 

https://imgur.com/a/J3juclE


@EG wrote:

Please also post the modem's RF error / event log entries.


 

Expert

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111.4K Messages

6 years ago

I see entries from August. Are there any that are more recent ? 

 

Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?

Expert

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111.4K Messages

6 years ago

Can't see your pics. Since you are a new poster, they need to be approved by a Forum Admin. That could take some time. In the interim, you could try hosting them at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to them here.

Expert

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111.4K Messages

6 years ago

Please also post the modem's RF error / event log entries.

New Poster

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8 Messages

6 years ago

This is my entire log to date, you will see at the bottom the last event was yesterday.

Expert

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111.4K Messages

6 years ago

Did you try the test ?

New Poster

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8 Messages

6 years ago

Is this the test?

 

https://imgur.com/a/yhyOxY4

Expert

 • 

111.4K Messages

6 years ago

No. I'm talking about the test that I suggested that you try;

 

"Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?"

New Poster

 • 

8 Messages

6 years ago

@EG

I only use hardline ethernet 

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