paulread's profile

Regular Visitor

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2 Messages

Friday, October 16th, 2020 6:00 AM

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External IP address blocked

Sometime this summer I lost access at home to my work IP address, so can't access a server or even VPN.. Xfinity appears to be blocking that single IP address. What do I do to correct this.

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Expert

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111.6K Messages

5 years ago

Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;


https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security

Regular Visitor

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2 Messages

5 years ago

Thank you for the suggestion. It didn't work for me. Still blocked.

Expert

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111.6K Messages

5 years ago

Perhaps the output of a traceroute to the domain may reveal where the blockage is occurring.

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