Regular Visitor
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2 Messages
External IP address blocked
Sometime this summer I lost access at home to my work IP address, so can't access a server or even VPN.. Xfinity appears to be blocking that single IP address. What do I do to correct this.
Regular Visitor
•
2 Messages
Sometime this summer I lost access at home to my work IP address, so can't access a server or even VPN.. Xfinity appears to be blocking that single IP address. What do I do to correct this.
EG
Expert
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111.8K Messages
5 years ago
Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;
https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
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paulread
Regular Visitor
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2 Messages
5 years ago
Thank you for the suggestion. It didn't work for me. Still blocked.
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EG
Expert
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111.8K Messages
5 years ago
Perhaps the output of a traceroute to the domain may reveal where the blockage is occurring.
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