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Every night.

Pack1
New Poster

Every night.

Every night around 1-2 am my internet cuts off. For a whole hour. Not sure if I’m the only one who has this problem.
EG
Expert

Re: Every night.

How long has this been going on ? FWIW, the overnight hours are their network maintenance / upgrades window of opportunity.



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Pack1
New Poster

Re: Every night.

Start about last year.
EG
Expert

Re: Every night.

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!