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Every few months I start getting drops and they try to sell me higher rates for 2 connections

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New Poster

Every few months I start getting drops and they try to sell me higher rates for 2 connections

I'm am sick and tired of this game.  I call and complain, everything is good again and three months later it starts again.

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Expert

Re: Every few months I start getting drops and they try to sell me higher rates for 2 connections

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 



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