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Ever since covid started.

Ross24
New Poster

Ever since covid started.

I use to have a very low internet speed and old equipment but low lag issues at all. Ever since March of last year when covid started I’ve been having so much lag I can’t even play my games. Xfinity has came out and said that covid has not affected their speed but I think they are lying. I’ve upgraded all my coaxial cables,
Ethernet cables, and even my modem/router and I still get a ton on packet loss. I’ve even switch to their best router for a few months and that did not help. I’m going crazy that I can’t figure it out and calling their customer service makes me want to pull my hair out. Any suggestions?
EG
Expert

Re: Ever since covid started.

Please start here if you wish;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



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