As of the last month or so our internet has been cutting out for minutes at a time randomly making it unusable. I have checked the router during the outages and it has been functioning properly however the modem has been showing errors that I cannot interpret. When talking to the customer support line they were not able to offer any technical help. Here is the screenshots of the modem logs
Logs Screenshot: https://gyazo.com/cf081673ce83f567ec3ae2f72719bda7
Signal Screenshot: https://gyazo.com/26373876b3d40e7e55bf2ecde87db869
I need help because our internet is becoming unusable
If it helps, I also suspect that this is an issue not related to my hardware and has to do with the outside wiring
Im replying to this post again because my internet has gone out 5+ times today for over 3 minutes at a time and still have no luck with phone support
please help