Community Forum

Error logs

Highlighted
New Poster

Error logs

Seeing this in my logs, what is the problem...

 

 
 
 
 
Time Priority Description
Apr 09 2020 13:51:57 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Apr 09 2020 13:48:05 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Apr 08 2020 19:50:24 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Apr 08 2020 16:33:46 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Apr 07 2020 06:11:07 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Apr 06 2020 21:40:32 Critical (3) No Ranging Response received - T3 time-out
Apr 06 2020 05:45:03 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Apr 05 2020 17:18:56 Critical (3) No Ranging Response received - T3 time-out
Apr 05 2020 13:31:19 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Apr 03 2020 20:01:43 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Apr 03 2020 08:37:57 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Apr 02 2020 14:33:15 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Apr 02 2020 11:23:55 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Apr 02 2020 11:23:06 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
Apr 02 2020 11:19:10 Critical (3) No Ranging Response received - T3 time-out
Apr 02 2020 11:19:09 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted
Apr 02 2020 11:19:09 Critical (3) Ranging Request Retries exhausted
Apr 02 2020 11:18:55 Critical (3) No Ranging Response received - T3 time-out
Apr 02 2020 11:18:49 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted
Apr 02 2020 11:18:49 Critical (3) Ranging Request Retries exhausted
Apr 02 2020 11:18:18 Critical (3) No Ranging Response received - T3 time-out
Apr 02 2020 11:18:18 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted
Apr 02 2020 11:18:18 Critical (3) Ranging Request Retries exhausted
Apr 02 2020 11:17:35 Critical (3) No Ranging Response received - T3 time-out
Apr 02 2020 11:17:21 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Mar 29 2020 11:21:05 Critical (3) No Ranging Response received - T3 time-out
Mar 27 2020 03:47:40 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Mar 27 2020 03:45:33 Error (4) CheckDmgProvision dmg_provisioning process is not running, need to restart.
Mar 27 2020 02:38:53 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Mar 27 2020 02:38:21 Critical (3) No Ranging Response received - T3 time-out
Mar 27 2020 02:38:02 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
Mar 27 2020 02:38:02 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
Mar 27 2020 02:38:02 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out

 

Highlighted
Expert

Re: Error logs

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this a WiFi connection ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!